Last updated: March 2025
Shipping & Delivery Policy
1. Shipping Destinations
We deliver **worldwide** to most countries, including **Ireland, Germany, Austria, Spain, Italy, Netherlands, the rest of the EU, Switzerland, the UK, the USA, Canada, Australia, and more**.
2. Delivery Times
Orders are typically delivered within **2–3 business days** within Ireland and the EU. International delivery times vary depending on the destination but are generally between 3–7 business days.
Please note that deliveries do not take place on weekends or public holidays.
3. Shipping Methods
- An Post – Tracked Delivery: A fast and reliable shipping option with tracking, delivering directly to your mailbox or door.
- DHL Express: Expedited next-day delivery with full tracking for urgent orders.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
5. Order Processing
Orders are processed and shipped within **1 business day** after payment confirmation.
6. Tracking Your Order
All orders shipped via **An Post** and **DHL Express** include tracking. Once your order has been dispatched, you will receive a confirmation email with your tracking details.
7. Lost or Delayed Shipments
If your order has not arrived within the expected timeframe, please contact our support team at info@japebo.ie, and we will assist you in locating your package.
8. Contact Information
If you have any questions about shipping or delivery, feel free to reach out to us:
Email: info@japebo.ie